All of my works are made by hand, mostly thrown on potter’s wheel. They are all produced in London on a very small scale.
I will try to describe each work as much as possible on my website, but please note that no pieces are exactly the same and each piece is unique.
WHEN WILL YOU UPDATE YOUR ONLINE SHOP?
I’m planning to have an online shop at least twice / three times a year. Once the shop opens, it remains open for 7 to 10 days and then closes for the next update.
If you want to get a reminder, please follow me on instagram.
If you like any of the sold out items, please get in touch and I’ll make something similar for you.
WHERE DO YOU SHIP TO? WHAT’S THE COST?
I ship to UK (starting from£8) and EU (starting from £25) and most of the countries.
If at checkout delivery isn’t offered to your country or you require an alternative delivery service, please get in touch at hello@sayakanamba-ceramics.co.uk and I’ll be able to organise a delivery for you.
*For EU, above price is for up to 2kg and shipping cost will go up depending on the numbers of purchased items.
Please make sure you know the import taxes and duty fees from your home country before any purchase as these will be the buyer's responsibility. If the receiver refuses to pay taxes and/or duties, the parcel will be returned to me and the order will be refunded excluding original and return shipping fee addition to a transaction fee of £22.
DO YOU ACCEPT RETURNS?
In case you need to return items, please get in touch within 3 days of delivery. I will refund the item cost but no shipping or return postage.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All in-stock items will be packed and shipped within 4-5 business days when you place the order.
Domestic orders can take up to 3-5 business days (or longer depending on circumstances) via First Class Signed For via Royal Mail.
International orders can take up to 5-15 days (or longer depending on circumstances) via UPS.
I will always aim to have things sent out as quickly as possible, but due to timings / events, it may take a few days longer before parcels are shipped out. Please bare with me as the business is run solely by me. Every order is carefully packaged, labeled and sent off myself, if for any reason there are delays in sending work out I’ll be in touch.
ARE THEY FOOD SAFE?
Yes! All the pieces are glazed using food safe glazes.
DO YOU HAVE ANY SPECIAL CARE RECOMMENDATIONS?
All pieces are dishwasher safe but hand wash is recommended to make them last longer. Please also keep in mind that many of my works have unglazed surfaces. This means those areas will be more prone to stain with time.
Also, I use mostly matt glazes on my work. Compared to glossy glazes it will be more likely to develop cutlery marks or get stains from food such as tea etc. I hope these are something you can appreciate - it’ll add more characters to each piece as you use them.